Pre-built SMS campaigns that keep your patients engaged without any extra admin. Improve patient retention by automating recalls, reminders and welcome messages. Run your recall list from anywhere, anytime.
Set your recall, reminder and welcome campaigns up once and let them run in the background. This means less time spent on manual recall lists, and more patients returning to the practice on their own.
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Reconnect with patients who are due to return. Choose a 6, 12 or 18 month interval and Core Practice will find patients whose treatment falls outside it and send them an SMS to book their next visit, every day, without a manually built list.
Base a recall on the procedures a patient has actually had, not just a generic timeframe. Select the procedure codes that matter and combine them with a recall interval, so the right patients are reminded at the right time.
Give patients a reason to hear from your practice outside of appointments and treatment. The birthday campaign comes pre-built with a message you can review and customise before it goes live, helping you create a more personal patient experience with minimal admin.
Automatically remind patients before their visit. Set your own interval, refine by appointment status, and let Core Practice check for new reminders on a rolling basis, cutting down on avoidable missed appointments and manual follow-up calls.
Ask for feedback while the appointment is still fresh. The Send Review Link automation follows up patients a day or so after their visit with an SMS inviting them to leave a review, giving your practice a consistent feedback process without relying on staff to remember.
Make a strong first impression from day one. The New Patient Introduction campaign sends a welcome SMS as part of a patient's first appointment journey, and you can customise the message to match your practice's tone before it's sent.
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Quick answers to your important questions
A “practitioner” is a dentist's profile in a location. A dentist can have multiple profiles if they work in multiple locations; they will have one profile per location in which they work. The profiles include all the dentist's business information such as ABN and provider number, as well as their location information, such as MYOB/Xero accounts and merchant ID.
An “active practitioner” is a dentist which is actively receiving money. You can have many inactive practitioners in Core Practice, but it is only considered “active” once that dentist starts collecting money. This means that you can create a practitioner profile for each of your dentists in each of your locations, but you won't have to pay for the practitioner profiles which are not actively receiving money.
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